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Quick Facts

Phone Number:
1-800-955-7070
Bank Website:
capitalone.com
Assets Managed:
$126.53 Billion
Headquarters:
Mclean, VA
Date Established:
May 22nd, 1933
Equal Housing Lender / Member FDIC
Capital One

Profile Information:

Bank Headquarters: McLean, Virginia / Tysons Corner, Virginia
Stock Symbol: COF
CEO: Richard Fairbank

Capital One is a multiphase bank that is specialized in home loans, automotive loans, banking, credit cards and savings products. Capital One has also been named part of the Fortune 500 coming in ranked at #145 on the list and are known to service 45 million people.

Capital was started in 1988 by the current CEO Richard Fairbank and Nigel Morris. They started off with automotive loans through direct mail and with dealerships. They have made a name for themselves with a marketing strategy where customers receive a blank check with their approved amount that they can take to their local car dealership. This always worked well for the customer and the dealership as people came to them in the same way that they would use cash. People were able to use these loans for used and new vehicles.

Throughout the years Capital One has acquired Hibernia National bank in 2005, North Fork Bank in 2006, and Chevy Chase Bank in 2009. The acquisition of Chevy Chase Bank cost $520 million with that deal being announced on December 4, 2008.

Capital One really made its name a household one when they started the national campaign “What is in your wallet?” in 2000. In 2001 as the company grew it was named on numerous reports as one of the best places to work. They also received accolades with their efforts after the attacks on September 11. Capital One employeed volunteers in mass to set up phone systems which ended up being the largest telethon in history. They ended up being one of the companies that continued to grow after September 11.

In 2001 they were named the 6th largest credit card issuer and reached 20 percent or more annual earnings of growth for the seventh straight year.

Capital One is also known for sponsoring the Capital one Citrus Bowl which they have been the title sponsor of since 2001. Capital one has moved to the Canadian Market in 1996 and holds it’s cooperate office in Toronto, Ontario. Their market in Canada has been only placed in Credit Cards. With their mail marketing campaigns they are the second largest customer to Canada’s post offices and 8th in the United States. They also have offices in Nottingham England and at one time Capital One was active in France, South Africa, and Spain but has since removed its presence in those countries.

Capital One did suffer from the financial crisis in 2008 and received $3.56 billion from the Emergency Economic Stabilization Act Federal bailout program. This was done in the form of preferred stocks that the United States government purchased. They did rebound and repurchased the 3,555,199 stocks on June 17, 2009 from the United States Treasury.

When Capital One acquired PeopleFirst they became the largest Internet auto lender in the world and moved themselves to be one of the top automotive lenders in the United States. Capital One was also known to have the largest customer database with reported numbers over 3 terabytes back in 1998.






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