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Quick Facts

Phone Number:
1-800-949-6485
Bank Website:
woodforest.com
Assets Managed:
$3.20 Billion
Headquarters:
Houston, TX
Date Established:
September 5th, 1980
Equal Housing Lender / Member FDIC
Woodforest National Bank

Profile Information:

Bank Headquarters: Houston, Texas
Stock Symbol: N/A (Private)
CEO: Robert E. Marling

Woodforest National Bank was founded in 1980 in the state of Texas and has grown ever since its inception. The Woodforest National Bank now has branches in fifteen different states.

Woodforest National Bank brought a unique concept to banking with being open 364 days a year and at some locations being open 24 hours a day, only being closed on Christmas. They have maintained that people should have the convenience of banking at any hour day or night. Also they have developed a full service bilingual bank the Tu Banco branch that is catered to its Hispanic customer base. They also now offer free checking and online bill payment to all of their customers
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In 1996 Woodforest and Wal-Mart partnered placing many of the Woodforest locations in Wal-Mart’s. You also will find many of the Woodforest branches in Sams Clubs, Fruitlandia, Kroger, and Tom Thumb Food and Pharmacy. At many of their locations you are able to have deposit deadlines as late as 8:00 pm. Their motto is “Banking your way every day and night”

One of the biggest claims from Woodforest National Bank has been their dedication to customer service. This claim was recognized when J.D. Power and Associates named them the highest in customer satisfaction in the Southwest Region with their 2007 Retail Banking Satisfaction Study.

Woodforest National Bank at this time has over 600 banks with most of them located in a supermarket or retail establishment. Woodforest National Bank employs over eleven hundred workers. This brought them in $364.8 million in sales for 2008.

Woodforest National Bank is one of the top earning banks for its size in the United States. They have become the preferred lender from the Small Business Administration. They also are the #1 ranked bank among insured banks in Montgomery County and have been for over nine years.

What you get with Woodforest National Bank is a company that is will help guide you along with your banking needs, especially if you have had credit struggles in the past. Being based in retails stores and supermarkets they noticed that was there a preferred market. Also this gives them an outlet for their 24/7 banking.

When people are able to go in and do shopping at their retail establishments they are given the option to speak to bank workers. They are not just left with an ATM to handle all of their bank transactions. When a bank is open 24 hours you will get a bank worker that will have answers to your questions.

You can easily walk into the bank and start your procedures allowing you to go on your way. If you plan on shopping while being at the establishment you can go on your way and then come back with your banking ready for you.

These are the reasons are why Woodforest National Bank wins recognition for being #1 is customer service. With convenient locations and great hours this Texas based company has been able to expand and growth is expected to continue at Woodforest National Bank.







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